In this section, you have the ability to add FAQs to the Customer Care page via General > Advanced > Service Page
Customer Service Content
To add content that displays below the page title, go to Content › Pages › Customer Service and use the content editor to add what you want.
Adding FAQs to the Customer Service Page
FAQs will automatically display on this page once they have been added to your store. To do this, go to Content › FAQs in your eCom back office.