Customer Service Page

Customer Service Page



In this section, you have the ability to customize the enhanced customer service page that the Austin theme provides.

Customer Service Content

To add content that displays below the page title, go to Content › Pages › Customer Service and use the content editor to add what you want.


Customer Service Grid Settings


The settings found under Design › Edit Theme › General › Advanced ›    allow you to choose what is shown in the grid. Toggle these on/off to show or hide each item.



Adding FAQs to the Customer Service Page

FAQs will automatically display on this page once they have been added to your store. To do this, go to Content › FAQs in your eCom back office.



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